Frequently Asked Questions.
Everything you need to know about Grade Grinders, our university course support, exam prep, access and policies.
What is Grade Grinders?
Grade Grinders is an online university tutoring and exam-prep platform built around specific university courses.
Depending on the course, students can use weekly tutorials, crash courses, practice questions, mock quizzes and mock exams to understand difficult material and prepare for assessments.
Instead of teaching a subject in general, Grade Grinders focuses on the material, problem types and skills relevant to the university course you're actually taking.
What universities and courses does Grade Grinders support?
Grade Grinders provides course-specific university tutoring and exam prep for supported courses at universities including Concordia University and McGill University.
Subjects include accounting, commerce, finance, economics, mathematics, computer science, engineering, physics and other university courses.
Course availability changes by semester, so check your university page to see what's currently available.
What types of study support does Grade Grinders offer?
Grade Grinders offers several types of university course and exam support.
Weekly tutorials help you keep up with course material throughout the semester.
Crash courses provide focused review before a quiz, midterm or final exam.
Mock quizzes and mock exams give you the opportunity to practise applying what you've learned under exam-style conditions.
The exact combination available depends on your course.
How is Grade Grinders different from private tutoring?
Grade Grinders is designed around structured, course-specific learning rather than one-on-one tutoring appointments.
You can work through recorded tutorials, examples and exam-prep materials on your own schedule without arranging individual sessions.
Depending on your course and product, additional instructor support may also be available.
How is Grade Grinders different from YouTube or free study resources?
YouTube and other free resources are useful for learning general concepts. Grade Grinders is different because our materials are built around specific university courses.
That means you spend less time searching through generic explanations and more time working on topics, examples and exam-style problems that are relevant to your course.
Can Grade Grinders help me prepare for midterms and final exams?
Yes. Midterm and final exam preparation is a major part of Grade Grinders.
Depending on your course, you can use crash courses to review key material, practise with exam-style questions and complete mock quizzes or mock exams before your assessment.
Weekly tutorials can also help you build your understanding throughout the semester so you're not starting from scratch at exam time.
Are Grade Grinders mock exams based on past university exams?
Where mock exams are offered, they are based on past exams and designed to give you realistic exam-style practice.
They're designed to help you test your understanding, identify weak areas and practise applying course concepts before your real midterm or final.
Mock exam availability varies by course.
What if I'm already behind in my course?
You can start using Grade Grinders at any point in the semester.
If you've fallen behind, you can focus first on the topics you're struggling with and work through available recorded tutorials and practice materials on your own schedule.
If an exam is approaching, a crash course can provide a more concentrated review of the material you need to revisit.
Who teaches Grade Grinders courses?
Grade Grinders courses are created and taught by experienced instructors who know the subjects and courses they teach.
Many of our Concordia courses are taught by Concordia or JMSB graduates with firsthand experience with the material.
Instructor experience varies by course, and you can learn more about your instructor on the individual course page.
Can I try Grade Grinders before I pay?
Many Grade Grinders courses include free tutorials or preview content so you can see the teaching style and course material before purchasing.
Visit your course page and look for the Start Learning for Free or free-preview section to see what's available.
How do I know if a Grade Grinders course is right for me?
Start by finding the page for your exact university course.
The course page explains the instructor, available weekly tutorials, crash courses, mock exams and other study options so you can see what's included before enrolling.
If you're still unsure, email hello@gradegrinders.com and we'll help you find the right option.
How do Grade Grinders online courses work?
Once you enrol, you receive online access to the materials included with the product you've purchased.
Depending on the course, that can include recorded video tutorials, downloadable booklets, worked examples, practice questions, crash courses, mock quizzes or mock exams.
Because the learning materials are online, you can work through available recorded content on your own schedule.
How long do I have access to my Grade Grinders course?
Your course access lasts until the end of the semester in which you purchased it.
During that access period, you can return to your available videos and study materials whenever you need to review them.
What is the Grade Grinders refund policy?
Grade Grinders offers a 100% refund within 24 hours of purchase as long as you haven't accessed the course materials.
If you have a question about a purchase, contact us at hello@gradegrinders.com .
How many devices can I use with my Grade Grinders course?
You can access your Grade Grinders course on up to three devices: one laptop, one tablet and one phone.
Is Grade Grinders affiliated with Concordia, McGill or another university?
No. Grade Grinders is an independent educational platform.
Grade Grinders is not affiliated with, endorsed by or operated by Concordia University, McGill University or another university.
Our study materials are independently created to help students understand their university course material and prepare for assessments.
Can international students use Grade Grinders?
Yes. If you're taking a supported course or studying material that matches one of our available courses, you can access Grade Grinders online from outside Canada.
If the site isn't displaying available offerings correctly, a VPN may interfere with what you can see.
Why can't I see Grade Grinders courses or offerings on the site?
If available courses or products aren't appearing, first check whether you're connected through a VPN.
Turn off the VPN completely, refresh the Grade Grinders website and try viewing the course page again.
If you're still having trouble, email hello@gradegrinders.com and we'll help you out.
Still deciding where to start?
Find your university, choose your course and see exactly what's available.
Get in touch
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hello@gradegrinders.com
