Frequently asked questions
Why can't I see any offerings on your site?
If you can't see any of our offerings, you should make sure you TURN OFF your VPN, log out of your VPN and exit the program. Then, you can refresh the website, and see everything we offer to help students.
What's the refund policy?
You'll be refunded in full if you make a refund within 24 hours of purchase, as long as you have not accessed the materials. We don't want you to pay for services or materials you don't use.
What courses do you offer on-demand tutoring for?
We provide on-demand courses for a variety of university subjects, including math, commerce, accounting, finance, economics, science, and more. Our content is tailored to specific university courses or textbooks, helping you master course material at your own pace.
How do the on-demand courses work?
Once you sign up, you'll get immediate access to our pre-recorded lessons, practice problems, and study materials designed specifically for your university courses. You can learn at your own pace, revisit lessons, and practice as much as needed.
How are the courses structured?
Our courses are broken down into easy-to-follow modules, each focusing on a specific topic or chapter within your course. You'll have access to video lessons and a course-tailored booklet for each topic.
Can I access the courses anytime?
Yes! Our on-demand courses are available 24/7. You can access the material whenever it fits into your schedule, giving you the flexibility to learn at your own pace. You may watch the recordings as many times as you need.
How do I know if the course is right for me?
Our courses are designed to match the content of specific university courses, ensuring they align with what you’re learning in class. If you’re unsure, you can usually access the first lesson of the course for free or contact us at hello@gradegrinders.com for guidance on which course best fits your needs.
How long do I have access to the course I purchase?
When you purchase a course, you will have access to it for the entire semester. However, your access will expire at the end of the semester, so be sure to complete your lessons before the access period ends.
How many devices can I use to access my course?
You can access the platform with 3 devices at a time: 1 laptop, 1 tablet , 1 phone.